When will I receive my order?
We from Surya Products BV are proud of the speed with which we process your orders and send. We strive at all times orders we receive before 12:00, same day processing still and send.
When can I expect my order?
We strive to deliver all orders as soon as possible. Did you place your order before 12:00 on a working day?
Then we will deliver your order within 1 - 3 working days (excluding Sundays and public holidays). Delivery will take place via DPD.
We ship our packages with DHL parcel service that ensures that the next day your parcel. Even if you are in Belgium, you have the next day your parcel. DHL does not deliver on Saturdays.
If you have not received your order the next day, you can track the shipment via the link in the confirmation email you receive from us. You can also contact us, we will track the shipment for you. We do everything we can to ensure that your order has been received the following day.
Packages are sent CO2 neutral
DHL takes its responsibility to minimize the impact on the environment and the planet to a minimum. DHL operates according to the Total Zero principle which means that eventually every packet is sent CO2-neutral. Through smart solutions and savings, CO2 emissions reduced and the rest will be compensated.